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Grievances
We Value Your Feedback
At Sanchetna Finance, we're committed to building strong relationships with our clients. We believe in conducting our business with fairness, transparency, and the highest ethical standards. If you have a concern or complaint, we want to hear from you.
How to Submit a Grievance:
We offer several convenient ways to register a complaint:
- Visit any of our regional or branch offices : You can speak with a representative directly and file a complaint in our complaint register/ complaint box.
- Email us: Send your concerns to info@sanchetnafinance.com
- Call our Client Care: Reach out to our team at 0522-4080299
- Toll-free number: 1800-123-0552
- Write to us: For more detailed complaints, you can send a letter to our corporate office at - B-348/3,Rajajipuram, Lucknow- 226017.
Escalating Your Grievance:
We strive to resolve your concerns promptly and effectively at the first level. However, if you're not satisfied with the initial response within seven business days of filing your complaint, you can escalate it to our Grievance Redressal Officer. Contact details for the Grievance Redressal Officer are available at all our regional and branch offices, and you can also email them directly at shubham@sanchetnafinance.com
