Our Internal Committees
To ensure transparent and efficient operations, we rely on dedicated internal committees:
- Credit committee
- HR Committee
- Sexual Harassment Committee/Internal Complaints Committee
- Client Grievance Committee
1. Credit committee
This committee meticulously reviews new loan applications, monitors existing portfolios, and makes informed decisions about creditworthiness, safeguarding both our company's interests and the success of our borrowers.
2. HR Committee
We believe in fostering a positive and inclusive work environment. This committee oversees crucial HR functions like talent acquisition, maintaining a safe work atmosphere, promoting positive employer-employee relations, and ensuring competitive compensation and benefits packages. Additionally, they play a vital role in keeping us compliant with all labor laws.
3. Sexual Harassment Committee/Internal Complaints Committee
The company is committed to provide a secure work environment that ensures every woman employee is treated with dignity and respect and also afforded equitable treatment. This would promote an environment conducive to the professional growth of its women employees and encourages equal opportunity for all.
The Internal Complaints Committee is responsible for investigating every formal written complaint of sexual harassment and taking appropriate remedial measures to respond to any substantiated allegations of sexual harassment.
4. Client Grievance Committee
We understand the importance of resolving client concerns effectively. This committee oversees a structured grievance redressal mechanism, ensuring all client complaints are addressed promptly and fairly. The Grievance Redressal Mechanism within the Company includes registration of complaints and adopts two levels of escalation.
