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S a n c h e t n a

Privacy Policy

Sanchetna Financial Services Private Limited (“Sanchetna Finance”) is committed to protecting your privacy. The URL for Company website is www.sanchetnafinance.com

The privacy and security of your personal information is important to us. Earning and maintaining your trust by carefully and respectfully managing your personal information is fundamental to the way we do business.

A. ABOUT THIS POLICY AND YOUR PRIVACY

This policy explains how we can collect, use, hold and disclose your personal information, as well as ensuring the quality, integrity and security of your personal information under applicable Laws.

What is personal information?

Personal information includes any information or opinion, about an identified individual or an individual who can be reasonably identified from that information. The information or opinion will still be personal information whether it is true or not and regardless of whether we have kept a record of it.

Some examples of personal information may include your:

  • name;
  • mailing or street address details;
  • contact details such as telephone numbers, email address, social media platform username;
  • government-issued identifiers such as Aadhaar Number, driver license number, PAN;
  • bank account and debit card details;
  • photograph, video or audio recording; and
  • sensitive information such as information relating to your health, biometric data, criminal history, racial or ethnic origin if any.

What kinds of personal information do we collect and hold?

The personal information that we collect about you will depend on the products or services that you apply for or enquire about. If you do not allow us to collect all of the personal information we reasonably request, we may not be able to deliver those products or services to you.

Throughout the life of your product or service, we may also collect and hold additional personal information about you. This could include transaction information or making a record of queries or complaints you make.

Generally, we only collect ‘sensitive information’ if it is reasonably necessary to provide you with a specific product or service and you expressly consent to our collection.

Use of Information:

We use the information discussed above in a number of ways, such as:

  • processing applications and transactions;
  • verifying your identity;
  • preventing fraud and enhancing the security of your account or our online services;
  • responding to your requests and communicating with you;
  • performing analytics concerning your use of our online services;
  • providing you with tailored products and marketing messages;
  • operating, evaluating and improving our business (including developing new products and services; performing data analytics; and performing auditing and other internal functions);
  • for various business purposes, where permissible under applicable laws and regulations;
  • complying with and enforcing applicable Laws and our policies; and
  • for any other purposes that we may disclose at the time you provide, or we collect your information.

How do we hold and protect your personal information?

Much of the information we hold about you will be stored electronically. We store some of your information in secure data center that we located in Hyderabad, India. We also store data in Backup server based in Hyderabad. Some information we hold about you will be stored in paper files.

We use a range of physical, electronic and other security measures to protect the security, confidentiality and integrity of the personal information we hold both in India For examples:

  • access to our information systems is controlled through identity and access management controls;
  • employees and our contracted service providers are bound by internal information security requirements and are required to keep information secure;
  • all employees are required to complete training about privacy and information security; and
  • we regularly monitor and review our compliance with industry best practices.

B. TERMS OF STORING AND SHARING PERSONAL INFIRMATION:

  1. Sanchetna Financial Services Pvt. Ltd. (‘Sanchetna Finance’) respects your right to privacy. Any personal information that you share with us, like your name, date of birth, address, telephone number, etc. particulars and the like, shall be entitled to privacy and kept confidential;
  2. We assure you that your personal information shall not be permitted to be used/disclosed, save for the purpose of doing the intended business with you, or if required to be disclosed under the due process of law;
  3. We assure you that in the event of your personal information being shared with its subsidiaries, business associates etc., such sharing of information shall be for the purpose of doing the intended business with you;
  4. Sanchetna Finance reserves its rights to collect, analyze and disseminate aggregate site usage patterns of all its visitors with a view to enhancing services to its visitors. This includes sharing the information with its subsidiaries, and business associates as a general business practice;
  5. In the course of its business Sanchetna Finance may hold online contests and surveys as permitted by law and it reserves its right to use and disseminate the information so collected to enhance its services to the visitors. This shall also include sharing the information with its subsidiaries and business associates as a general business practice
  6. If you have any questions or concerns regarding your privacy issues, please do not hesitate to contact Sanchetna Finance support@sanchetnafinance.com
  7. While Sanchetna Finance assures you that it will do its best to ensure the privacy and security of your personal information, it shall not be responsible in any manner whatsoever for any violation or misuse of your personal information by unauthorized persons consequent to misuse of the internet environment.
  8. Cookies:- To personalize your experience on our website or to support one of our promotions, we may assign your computer browser a unique random number called a cookie. “Cookies” enhance website performance in important ways like personalizing your experience, or making your visit more convenient. Your privacy and security are not compromised when you accept a “cookie” from our website. Sanchetna Finance does not use “cookies” to collect personal information. “Cookies” cannot read data from your computer’s hard disk or read cookie files from other websites;
  9. Sanchetna Finance reserves its rights to revise this privacy policy from time to time at its discretion with a view to making the policy more user friendly;
  10. By accessing or using this website, you accept and confirm to abide to the privacy policy and agree to be bound by the terms and conditions of the website use;
  11. In the design of our website, we have taken care to draw your attention to this privacy policy so that you are aware of the terms under which you may decide to share your personal information with us. Accordingly, should you choose to share your personal information with us, Sanchetna Finance will assume that you have no objections to the terms of this privacy policy;

However, if you still have any reason to believe that your interaction with us is no longer secure for example, if you feel that the security of any account you have with us has been compromised, please immediately contact us (see Contact Us below).

C. CONTACT US

You can contact us in the following ways:

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